The Kanban Demand Manager course is ideal for managers responsible for recording, tracking, and overseeing customer requests, as well as those who lead discovery efforts and support capacity planning, prioritization, and workflow facilitation. It’s also well suited for business analysts and Product Owners who want to advance their careers by strengthening their skills in requirements definition, risk analysis, and customer negotiation. This course gives professionals the tools to shape demand thoughtfully so teams can focus, plan, and deliver the right work at the right time.
KANBAN DEMAND MANAGER
Sprightbulb Learning’s Kanban Demand Manager class focuses on understanding and managing customer requests, prioritization, and upstream workflow governance.
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The Kanban Demand Manager course teaches students how to capture and shape demand, build shared understanding across teams, and enable smarter decision-making using the Kanban method. Students will learn to apply the Fit-For-Purpose framework and decision filters to balance demand with team capacity and capability. By mastering these practices, students gain the tools to optimize requests, manage flow more predictably, and help organizations respond to change with confidence and clarity.
Certification
Upon successful completion of the course, students will earn the Kanban Demand Manager certificate from Kanban University.
The prerequisite of this course is Flow Manager or any Kanban Management Professional (KMP) credential (KSD or KSI).
Who Should Attend?
What’s In Kanban Demand Manager Training For You
A certificate of completion from Kanban University.
Attract more recruiters and command a higher rate of pay.
Claim 16 Scrum Alliance Scrum Education Units (SEUs).
Claim 14 Project Management Institute (PMI) Professional Development Units (PDUs).
What You’ll Learn in Kanban Demand Manager Training
- How to capture, track, and prioritize customer requests
- Governing upstream workflow to improve transparency
- Facilitating discovery and shared understanding of demand
- Applying decision filters, risk assessment, and Fit-For-Purpose techniques
- Balancing customer demand against organizational capability
Also Included in the Kanban Demand Manager Course:
Access to Sprightbulb’s original content and trainer office hours
Kanban University membership and listing in the KU alumni directory
Digital copies of all class materials and templates
Dedicated customer support and scheduling flexibility
